| Integrated risk management portal in health care and social services |
| Gesrisk is a portal that helps companies and organizations working in the health sector to support or implement a decision-making process for the continuous improvement of the quality of care and services. It also allows you to report any undesirable event related to new or emerging risks: denial of service (DDoS) attack, invasion of privacy, equipment failure, etc. Over 1.5 million adverse events have already been reported in Gesrisk in Quebec, Canada. |
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| It allows you to enter online all the information related to an undesirable event. The process of reporting an event can consist of several steps. The completion of each of these stages is managed by monitoring indicators and an alert system. |
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| A group event is one and the same adverse event affecting several people. This could be for example, an infectious disease linked to the faulty reprocessing of instruments (sterilization) or a breach of confidentiality. |
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| This is an additional form to the declaration. It is essential for recording the information obtained in the context of an in-depth investigation related to a sentinel event or a group event previously recorded in the declaration form. |
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| Disclosure is part of the integrated risk management process. In the case of health care and social services, it also consists of communicating to the affected person, relatives or family the nature of the damage resulting from an error in the provision of services. |
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| It allows you to view all the relevant information at a glance. It includes indicators that make it possible to understand whether the means put in place by the organization for continuous quality improvement are implemented and functioning as planned. |
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| In addition to allowing the configuration of the portal: management of user profiles, triggering of alerts, etc., it allows the organization to adequately adjust the references used to complete the various forms: nature of events, causes, measures, mandatory information , etc. |
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| We can manage for you the migration of the configuration or configuration information of your Gesrisk environment. It is also possible to migrate the history of inc./acc. that you want to integrate with Gesrisk. We provide Excel® files that you must complete by following detailed instructions. |
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| Although our portal is the product of a proven track record of over twenty years, we believe that the SaaS solutions offered should be tailored to users and not the other way around. With this in mind, we are always listening to our customers to help us improve their user experience with Gesrisk. |
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| The Gesrisk portal is intuitive. No special training is therefore required to learn how to use it. Self-study is done through video tutorials available in three languages. These tutorials allow you to fully and quickly master all of the features. Online support is also available 24/7. |
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| © 2020-2022 Optimum Conseil Gesrisk |
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